Device defective?

Repairs are carried out by experienced and qualified service engineers.
Our warehouse in Eeklo has a basic stock of spare parts.
If the necessary spare part is not in stock, we make it a priority order with the manufacturer to keep the repair time as short as possible.

Our experienced service team regularly attends training at various manufacturers.
This keeps their knowledge up to date and repairs are carried out accurately, quickly and professionally.

We maintain close contacts with the technical service of the manufacturers to guarantee an optimal service to you.
We carry out repairs on-site or in our technical workspace. Especially for smaller devices this is recommended because the displacement cost is eliminated.
We are committed to providing an optimal service every day!

Original parts

It goes without saying that we always use original parts to ensure the continued correct operation of your appliance.

Plan of action

Before we carry out a the repair, we need an order form. To protect our team, it is imperative that all equipment and parts are free from contamination and pose a potential health risk. For this, we ask you to complete a decontamination form and repair form.

Once we receive the order form for the repair of your lab equipment along with the completed decontamination and repair form, we will do everything necessary to solve your problem as quickly and efficiently as possible.

Find our recovery and installation terms and conditions here.

Need help urgently?

Keep the following documents ready:

  • Serial number
  • Type of Appliance
  • Year of construction of the appliance

Avoid defects?

To try to avoid defects, we recommend that you have an annual preventive maintenance carried out on your appliance or lab equipment. Find out on our maintenance page.

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